1100 Terms & Conditions — Please read before using the platform

Welcome to 1100. These Terms and Conditions ("Terms") govern the use of the 1100 platform and all its services. Please read and understand these Terms carefully, as using 1100 constitutes your agreement to them.

These Terms apply to the 1100 website (1100.run), mobile application, and any related services. If you do not agree with any part of these Terms & Conditions, please refrain from using our services.

These Terms & Conditions were last updated January 2026updated on and effective immediately.

To create an account and use our services on 1100, you must meet the following requirements:

• You must be at least 18 Years years old.
• You must provide complete, accurate, and truthful information at the time of registration.
• Online gaming must be legally permitted in your country of residence.
• You must not already have an existing 1100 account (one account per person).
• You are opening this account on your own behalf — not on behalf of anyone else.

During registration, you will be required to provide a valid mobile number and an active email address. A national ID or other government-issued document may be requested at any time for identity verification purposes.

Keeping your 1100 account secure is your own responsibility. Please keep the following account rules in mind:

• Do not share your login credentials (username and password) with anyone.
• Use a strong password and update it regularly.
• If you log in on a public or shared device, make sure to log out at the end of your session.
• If you notice any unusual activity on your account, contact support immediately.
• Keep your profile information accurate and up to date at all times.

1100 will never ask for your password via email or message. If you receive such a request, it may be a phishing attempt.

The following rules apply at all times when placing bets on 1100:

• Once confirmed, bets cannot be changed or cancelled (except where a cashout option is available).
• Bets placed before an event begins remain valid; odds may change after the event starts.
• In live betting, odds change in real time; bets are accepted only once the final odds have been confirmed.
• 1100 reserves the right to void any bet accepted at incorrect odds due to a technical error.
• If a match is cancelled or declared a draw, the stake will be refunded.

* Applicable to Diamond High Roller members. Limits vary by tier.

Bet outcomes are determined based on the official results of the relevant sports authority. In the event of a dispute, the final decision of the concerned authority shall be binding.

The rules governing 1100's payment system are outlined below:

Regarding Deposits:

• Minimum Deposit Amount: ৳300
• Accepted payment methods: bKash, Nagad, Rocket, and Bank Transfer.
• Deposits are typically credited to your account instantly.
• Funds deposited must come from the account holder's own sources.
• Payments made in a third party's name will not be accepted.

Regarding Withdrawals:

• Minimum Withdrawal Amount: ৳500
• Withdrawals are typically processed within 15–30 minutes.
• Withdrawals may only be made via the same method used for the original deposit.
• Large withdrawals may be delayed if KYC verification has not been completed.
• 1100 reserves the right to suspend withdrawals on any suspicious transactions.

Please read the following terms carefully before using any bonus offers on 1100:

General Bonus Terms:

• A member may not participate in the same promotion more than once.
• Bonuses are only awarded after qualifying with real money.
• Bets placed using bonus funds do not count toward wagering volume (with some exceptions).
• If bonus abuse or systematic exploitation is detected, the bonus will be forfeited.
• 1100 reserves the right to modify or cancel any promotion without prior notice.

The following activities are strictly prohibited on 1100 and will result in immediate account suspension upon detection:

• Multiple Accounts: Each individual may hold only one account.
• Fraud & Manipulation: Manipulating the outcome of any game or betting event.
• Bots or Automated Software: Placing bets using automated software.
• Money Laundering: Using the platform for money laundering purposes.
• Account Sale or Transfer: Selling or transferring your account to another person.
• Bonus Abuse: Systematically exploiting the bonus system.
• Hacking or Cyber Attacks: Attempting to breach or hack the platform's systems.

1100 places responsible gaming at the very top of its priorities. Gaming is for entertainment — not a solution to financial difficulties. As part of this commitment, we provide the following tools:

• Self-Limit: Set your own daily, weekly, or monthly deposit and bet limits at any time.
• Cooling-Off Period: Take a temporary break from gaming, anywhere from 24 hours to 30 days.
• Self-Exclusion: Permanently or indefinitely close your account yourself.
• Reality Check: Check your playtime and spending summary at regular intervals.

If you or someone you know may be struggling with a gaming addiction, please contact our support team. For more information, Responsible Gaming View page.

1100 takes the protection of your personal information very seriously. Here is what we collect and how we use it:

• Information We Collect: Name, email address, mobile number, ID details, and transaction information.
• Purpose of Use: Account management, KYC verification, fraud prevention, and service improvement.
• Third Parties: Your information will not be sold to third parties without your consent.
• Security: All data is stored on SSL-encrypted servers.

For more details, visit our Privacy Policy View page.

Reasons for Account Closure:

• Participating in prohibited activities.
• Providing false information or concealing your identity.
• Extended period of inactivity (no activity for 12+ months).
• Order of a court or regulatory authority.
• At your own request.

Dispute Resolution:

For any dispute, please first contact our customer support (support@1100.run) to get in touch. Our support team will respond within 48 hours. If the resolution is unsatisfactory, you have the right to escalate your complaint to the relevant licensing authority.

1100 reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes:

• Notifications will be sent to your registered email address or mobile number.
• A notice will be posted on the main page of the website.
• Updated Terms will take effect 7 days after publication.

Continued use of our services after any changes have taken effect will be considered your acceptance of the updated terms.

Contact Us:

• Email: support@1100.run
• Live Chat: Available 24/7 on the website & app
• Response time: within 48 hours

If any part of these Terms is found to be invalid, the remaining provisions will continue in full force and effect. Thank you for using 1100 — we are committed to providing you with the best possible experience.