Gaming is for entertainment — not a solution to problems. Need help? Contact support: support@1100.run

❤️
Our Commitment

Responsible Gaming at 1100 — Enjoy the Fun, Stay Protected

1100 wants you to enjoy gaming as entertainment — not as a source of stress or anxiety. Use our responsible gaming tools and always stay in control.

Responsible Gaming: Key Principles at a Glance

Play for entertainment only — never chase your losses
Set a budget in advance and stick to it
Take regular breaks and respect your time limits
Don't play when you're emotionally distressed or feel compelled to
If you're struggling, seek help immediately
Our Protection Tools

How 1100 keeps you safe

Responsible gaming is at the heart of what we do — not just in words, but in practice

Self-Limit Settings

Set your own deposit cap, session duration, and loss threshold. Once configured, no changes can be made for 24 hours.

Most Effective
Cooling-Off Period

Need a break? Temporarily close your account for anywhere between 24 hours and 30 days. No betting or deposits are possible during this period.

Instant Effect
Self-Exclusion

Need a longer break? Suspend your account for 6 months, 1 year, or permanently. It's a simple decision, and a completely respected one.

Permanent Solution
Reality Check Alert

At regular intervals, you'll see a summary of how long you've been playing and how much you've spent. You decide how often you want these alerts.

Raising Awareness
Spending History & Analytics

Check your full gaming history anytime — deposits made, winnings earned, and losses incurred. Complete, transparent information always at your fingertips.

Full Transparency
24/7 Support Team

Speak with our specialist support team about any gaming-related concerns. Talk in Bangla and get help without judgement.

Support in Bangla

How to Use

Activate your protection tools — just a few simple steps

These tools can be activated at any time from the Settings menu

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, any increase to your limit requires a 7-day waiting period.

Go to Settings → Responsible Gaming
Select "Deposit Limit"
Set the amount and duration
Confirm — Takes Effect Immediately

Session Time Limit

Decide how long you'll play before each session begins. You'll be automatically logged out when your time is up.

Go to Settings → Session Limit
Set maximum time in minutes
Choose your reminder interval
Save — applies from your next session

Loss Limit

Play will automatically stop once you reach a loss of your chosen amount. Set your own boundaries.

Go to Settings → Select Loss Limit
Enter your maximum loss amount
Choose daily / weekly / monthly
Confirm — activates immediately

Learn More

Responsible Gaming — Not Just a Rule, but a Way of Life

Many people assume responsible gaming means less fun — but it's actually the opposite. When you play mindfully, within your limits, and on your own terms, every moment becomes more enjoyable. 1100 believes responsible gaming and entertainment go hand in hand.

Online gaming is growing rapidly in popularity across Bangladesh. With that growth comes real risks — and 1100 is committed to being honest about them while helping you navigate them. We never want any player to face financial hardship, damaged relationships, or compromised mental health.

One of the most important principles of responsible gaming is this: never bet more in an attempt to recover money you've already lost. This "chasing losses" mindset is the biggest danger of all. Remember, gaming is entirely based on chance — no strategy or system can guarantee a win.

At 1100, every member matters — and your wellbeing matters more to us than your entertainment. If at any point you feel gaming is having a negative effect on your life, please take a break and seek help immediately. There is no shame in this; it is the courageous thing to do.

Keep in mind: 1100 will never encourage you to keep playing during a difficult time. Our customer support team is here for you, no matter the situation.

Budget management is the cornerstone of responsible gaming. Before you play, decide upfront — "This is the maximum I'll wager today." Once you hit that limit, stop for the day. Come back fresh tomorrow. Treat each day independently — don't let yesterday's losses drive today's decisions.

Talk openly with family and friends about your gaming habits. If they express concern, take it seriously. An outside perspective can often reveal things we cannot see in ourselves.

Our Commitment

What 1100 does for you

18+ Age Verification

Age verification is mandatory at registration to ensure the platform is not accessed by minors.

Active Monitoring

Our system detects at-risk behaviour and intervenes proactively when needed.

Trained Support Team

Our support team has received specialist training in responsible gaming.

Promotional Restrictions

Promotional offers are not sent to members who are self-excluded or have active limits.

Free Access to Tools

All responsible gaming tools are free and available at all times.

Responsible Gaming Statistics
Self-Limit Users 68%
Enable Reality Check 54%
Member Satisfaction Rate 94%
Playing within your budget 87%

Warning Signs

If you notice these signs, take a break immediately

Gaming addiction develops gradually. Learn to recognise the signs early

Chasing losses by placing increasingly larger bets

Unable to sleep because gaming is on your mind

Hiding your gaming from family or friends

Betting with money meant for bills or daily expenses

Tried to stop gaming but couldn't

Playing to escape stress or anxiety

Neglecting work, studies, or family

Continuing to play by borrowing or taking on debt

Continuing to play even after a big win, never feeling satisfied

Feeling irritable or restless when unable to game

Spending more time or money than your set limits allow

Gaming is affecting your mental health

If more than three of the above signs apply to you — please contact us right away or activate self-exclusion from your account.


Self-Assessment

Is your gaming under control? Take an honest look at these questions

Gaming Self-Assessment Questionnaire

Read each question carefully and be honest with yourself:

1

Are you spending more time or money on gaming than you originally planned?

2

Has gaming ever interfered with your family responsibilities or work?

3

Have you ever chased a loss by placing more bets to try to win it back?

4

Have you tried to stop gaming but found yourself unable to, or felt restless when you did?

5

Has someone close to you expressed concern about your gaming habits?

6

Is gaming having a negative impact on your mental wellbeing or financial health?

Understanding Your Results:
0–1 "Yes" answers: You're in control. Use Self-Limits to keep it that way.
⚠️ 2–3 "Yes" answers: A warning sign. Take a cooling-off period and speak with our support team.
🚨 4+ "Yes" answers: Please activate self-exclusion right now and support@1100.runto get in touch.

Frequently Asked Questions

Responsible Gaming — Frequently Asked Questions

No — activating Self-Exclusion keeps your balance completely safe. You can withdraw any remaining funds at any time through our verification process. Only your ability to play is temporarily suspended.

Yes, however any request to increase a limit takes effect after 7 days. This waiting period is intentional — to ensure you make a considered decision. Reducing a limit or activating exclusion always takes effect immediately.

During a cooling-off period, you will not be able to place bets, make deposits, or play any games. You can still log in to view your balance or make a withdrawal. Once the period ends, all features are automatically restored.

Use parental control software on your device. Always keep the 1100 app password-locked and make sure you log out after each session. Keep your login credentials out of reach of children. 1100 never approves registrations from minors.

1100's support team is available 24/7. support@1100.runEmail us or chat with us directly via Live Chat. Our team will assist you with complete confidentiality. You can also reach out to local mental health services for professional guidance.

Play It Safe

Join 1100 — Enjoy the Entertainment, Know Your Limits

Responsible gaming doesn't mean less fun — it means more enjoyment for longer. Start your safe gaming journey today.

❤️ 18+ Only · Play Responsibly · For help: support@1100.run

বাংলা